Accessibility

HistoryMiami Museum is committed to providing inclusive experiences for all visitors. To request materials in accessible format, sign language interpreters, and/or any disability accommodation, please contact Darianne Hernandez, Visitor Services Manager, at accessibility@historymiami.org or call (305) 375-1651 at least two weeks in advance of your visit to initiate your request. TTY users may also call 711 (Florida Relay Service).

Getting to the Museum

Map of Cultural Center Plaza with nearby Government Center. The Cultural Center Garage and HistoryMiami can be seen in the center of the map.

Parking

Miami-Dade Cultural Center Garage, 50 NW 2nd Avenue

Take the south elevator to the second floor exit. Exit this floor and follow the pathway across a covered, above street level footbridge that leads directly to the Miami-Dade Cultural Plaza. Parking for Museum visitors with validation is a flat rate of $5. Parking may be validated at the Museum’s Visitor Services desk.

View Parking Garage Hours

Public Transit

The Museum is conveniently located across from Government Center Station. To plan your trip, visit Metrorail, Metromover, Metrobus, City of Miami trolley or City of Coral Gables trolley.

View of blue and gray Miami Metromover on elevated tracks above a parking lot.

View of the Miami-Dade Cultural Plaza, with yellowy-beige and orange tiles, with HistoryMiami Museum's two buildings in view. In the background is the Miami-Dade County Courthouse against a blue sky.

Entrances

The Museum is located on the plaza level of the Miami-Dade Cultural Center. The plaza level is accessible by elevator from either the ground level or from the parking garage.

The Museum is comprised of two buildings, North Building and South Building. The North Building is equipped with automatic sliding doors, which are centrally located. The South Building is equipped with a power-assist door on the far left of the entryway.

Museum Accessibility & Services

Group of people stand in a museum lobby. A staff member at the Visitor Services desk stands to greet them.

Discounts

The museum offers complimentary admission for people with disabilities and their caregivers. Complimentary admission is available for individuals or groups of 9 or less.

For groups of 10 or more participants, please request a group reservation.

Plan Your Visit

View of two people looking forward towards a brightly lit stage

Personal Care Attendants (PCA)

Paid Personal Care Attendants (PCA) accompanying a visitor with a disability who requires the PCA’s assistance due to that disability are provided complimentary admission to the museum and its programs. Visitors may request complimentary admission for their PCA at the museum’s Visitor Services desk and the PCA will receive, free of charge, the same admission that was purchased by the visitor.

A person wearing an orange shirt, grey pants, and white sneakers who is seated in a wheelchair looking at black and white photographs displayed against a white wall.

Mobility Devices

The museum’s core and temporary exhibitions are wheelchair accessible. A limited number of wheelchairs may be borrowed at the Visitor Services Desk in either building on a first-come, first-served basis. Guests are requested to leave a photo ID at the Visitor Services Desk while using Museum wheelchairs. Personal mobility devices, including walkers, wheelchairs, and OPDMDs, are welcomed.

OPDMD users must operate at walking speed, stay in control, and follow staff safety instructions.

Please note:

The recreational use of OPDMDs is strictly prohibited in the museum. Tourist rental Segways are not allowed.

Under ADA regulations, Museum staff may ask for credible assurance that an OPDMD is required due to a disability. This may be shown by a valid, state-issued disability parking placard or card, other state-issued proof of disability, or a verbal statement that the device is used because of a disability.

Chocolate brown Labrador dog looks towards the camera as they lay down. The dog is wearing a blue vest.

Service Animals

Service animals are welcomed at the museum. The ADA defines service animals as the following:

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and will not be permitted. Under the ADA, Service Animals must be harnessed, leashed, or tethered, unless these devices interfere with the Service Animal’s work or the individual’s disability prevents using these devices.

A person with a disability may be asked to remove their Service Animal if:

The Service Animal is out of control and the handler does not take effective action.
The Service Animal is not housebroken.

A person wearing a white top, black pants, and black sneakers sits on a portable stool in front of the steps towards a large yellow trolley inside of a museum exhibition.

Gallery Seating

Portable seating is available in both buildings to be used within the museum galleries. The South Building portable stools are available just inside of the History & Ourselves exhibition to the right of the doorway and on the third floor in the elevator lobby. The North Building portable stools are available to the right of the stairwell, at the top of the grand staircase in the Tropical Dreams exhibition, and near the elevator on the third floor.

Noise-Reducing Headphones

Certain areas of the museum’s exhibition spaces may include loud audio. A limited number of noise-reducing headphones are available at the Visitor Services Desk in either building on a first-come, first-served basis. Guests are requested to leave a photo ID at the Visitor Services Desk while using these headphones.

Group of people gather together on a tour of a museum exhibition. The tour guide has their hands outstretched while an ASL interpreter stands next to them.

Sign Language Interpretation

American Sign Language (ASL) Interpretation is offered on select museum programs. To request sign language interpretation for a scheduled program, please contact Darianne Hernandez, Visitor Services Manager, at accessibility@historymiami.org or call (305) 375-1651 at least two weeks in advance of your visit to initiate your request.

Two people wear medical face masks as they view a display case in the museum's Tropical Dreams exhibition.

Tropical Dreams Audio Tour

Explore the museum’s core exhibition, Tropical Dreams: A People’s History of South Florida, on a self-guided audio tour. To participate, use your cell phone to call in to the number provided at our Visitor Services desk and follow the voice prompts. The audio tour is approximately 25-minutes in length.

Large Print Materials

Large print handouts of the text panels for our core and temporary exhibitions are available at the Visitor Services Desk in either building.

Assistive Listening Devices (ALD)

Assistive Listening Devices are available for programs in our theater.

HistoryMiami Museum is recognized as an autism-friendly partner by the Center for Autism & Related Disabilities (CARD) at the University of Miami and Nova Southeastern University.

A clear and black outlined backpack sits on a wooden table in front of a white dry erase board with colorful magnets. On the table, colorful wooden geometric shapes and fidget toys sit in front of the backpack next to noise reducing headphones.

Sensory Backpacks

Sensory backpacks are available at each Visitor Services Desk and are free to checkout during your visit to the museum. Designed to help families of all abilities navigate and engage with the exhibitions, each backpack is equipped with noise-reducing headphones, fidget toys, a weighted wrap, emotion cards, a sound map, and more! Guests are requested to leave a photo ID at the Visitor Services Desk while using the sensory backpacks.

Learn more about our sensory backpacks

Child in a purple-lit room plays with colorful pebbles on a light table

Sensory Sunday

Designed for families of children, teenagers, and young adults with disabilities who are neurodiverse, on the autism spectrum, or have sensory processing disorders or cognitive disabilities, Sensory Sundays provide a sensory inclusive experience during your visit to the museum. Sensory Sundays are hosted twice a year at the museum and are made possible with support from Jackson Health System.

Sensory Sunday: Inside the Sensory Room Social Narrative

Pre-Visit Materials

View of HistoryMiami Museum from the Cultural Plaza. Two beige buildings sit on an orange and yellow tiled plaza. A photo exhibit displayed on wooden frames sit between them. In the distance, a building is being constructed against a blue sky.

My Visit to HistoryMiami Social Narrative

Designed to help make museum-going a more inclusive and enjoyable experience for all visitors. Created with generous support from The Batchelor Foundation, this resource provides visitors—particularly those who benefit from structured preparation—with a visual and descriptive overview of what to expect during their museum visit.

HistoryMiami Museum Social Narrative